Terms & Conditions

Last Updated: August 17, 2026

Welcome to Summit Restoration LLC (“Summit Restoration,” “we,” “us,” or “our”).

These Terms & Conditions (“Terms”) govern your access to and use of our website, online forms, appointment scheduling tools, communications, and other online services provided by Summit Restoration.

By accessing or using our website, you agree to these Terms. If you do not agree with these Terms, please do not use the website.

These Terms do not replace or modify any separate written agreement, service agreement, work authorization, contract, estimate, assignment, or other document entered into between Summit Restoration and a customer. If a separate written agreement conflicts with these Terms regarding a specific service or project, the separate written agreement will control with respect to that service or project.

1. ABOUT SUMMIT RESTORATION

Summit Restoration LLC provides property restoration, mitigation, recovery, cleanup, inspection, roofing, storm-related, structural, water-related, and other property services.

Services may vary depending on location, project conditions, availability, applicable licensing requirements, and the specific needs of the property.

Information provided on this website is intended for general informational purposes and does not constitute a guarantee that a particular service will be available or appropriate for every property or situation.

2. WEBSITE USE

You may use this website only for lawful purposes.

You agree not to:

Use the website for fraudulent, unlawful, or abusive purposes
Attempt to gain unauthorized access to the website or related systems
Interfere with the operation or security of the website
Submit false, misleading, or fraudulent information
Impersonate another person or entity
Upload or transmit malicious software, harmful code, or other disruptive material
Use automated systems to scrape, copy, or extract website content without authorization
Use Summit Restoration's name, branding, or website content in a misleading or unauthorized manner

We reserve the right to restrict or terminate access to the website when reasonably necessary to protect Summit Restoration, our customers, our systems, or third parties.

3. SERVICE REQUESTS AND APPOINTMENTS

Submitting a form, requesting an inspection, scheduling an appointment, calling Summit Restoration, or otherwise contacting us does not by itself create a binding contract for services.

A service relationship may require additional documentation, authorization, inspection, verification, pricing, scope of work, or a separate written agreement.

Appointment times may be subject to change because of weather, emergencies, technician availability, property access, travel conditions, or other circumstances.

We will make reasonable efforts to notify customers of significant scheduling changes.

4. INFORMATION YOU PROVIDE

When submitting information through our website, forms, scheduling tools, SMS, email, telephone, or other communications, you agree to provide information that is accurate to the best of your knowledge.

Information may include:

Your name
Email address
Telephone or mobile number
Property address
City and state
Appointment information
Property or damage information
Requested services
Photographs or documentation
Other information voluntarily provided to Summit Restoration

If you provide a telephone number, you represent that you are authorized to provide and use that telephone number.

Providing a telephone number does not, by itself, constitute consent to receive marketing SMS messages.

5. ELECTRONIC COMMUNICATIONS

When you contact Summit Restoration electronically, you understand that we may respond using the communication methods you have requested or authorized, which may include:

Email
Telephone
SMS or text messages
Website communications
Appointment notifications

Certain communications may require your separate consent as described below.

SMS TERMS & CONDITIONS

6. SMS PROGRAM NAME

Program Name: Summit Restoration LLC

7. SMS PROGRAM PURPOSE

Summit Restoration may use SMS messaging to communicate with individuals who have provided the appropriate consent.

Depending on the consent provided, messages may include:

Non-Marketing Messages

Appointment confirmations
Appointment reminders
Inspection scheduling
Appointment rescheduling
Service notifications
Customer support communications
Requested service information
Property inspection updates
Project or service updates
Follow-up communications related to an inquiry or requested service

Marketing Messages

When separately authorized, marketing messages may include:

Special offers
Promotions
Service announcements
Educational content
Restoration-related information
Promotional service updates

Marketing SMS communications and non-marketing SMS communications are subject to the specific consent provided by the user.

8. SMS CONSENT

Consent to receive SMS messages from Summit Restoration is voluntary.

Where applicable, users may be provided with separate options to consent to:

Marketing SMS communications, and
Non-marketing SMS communications

These consent options are independent.

You may choose to consent to one category, both categories, or neither category.

Consent to receive SMS messages is not a condition of purchasing goods or services from Summit Restoration.

Entering or submitting a mobile telephone number does not automatically enroll you in marketing SMS communications.

Summit Restoration will send SMS communications only in accordance with the consent you have provided and as otherwise permitted by applicable law.

9. MESSAGE FREQUENCY

Message frequency varies based on your activity, requested services, appointment schedule, customer relationship, and communication preferences.

For example, you may receive additional messages when an appointment is approaching, when a scheduling change occurs, or when you are actively communicating with Summit Restoration regarding a requested service.

10. MESSAGE AND DATA RATES

Message and data rates may apply.

Your wireless carrier's standard message, data, or other charges may apply to SMS or MMS messages sent or received in connection with the Summit Restoration SMS program.

Please contact your wireless carrier for information regarding your mobile plan.

11. SMS OPT-OUT

You may unsubscribe from SMS communications at any time by replying:

STOP

After you submit a STOP request, we may send a final confirmation message confirming that your opt-out request has been processed.

After your opt-out has been processed, you will no longer receive SMS messages covered by that subscription unless you subsequently provide consent again.

Opting out of SMS communications does not prevent Summit Restoration from communicating with you through other methods when otherwise permitted, such as email or telephone communications that you have requested or authorized.

12. SMS HELP

For assistance with Summit Restoration SMS communications, reply:

HELP

You may also contact Summit Restoration at:

Phone: (855) 577-5414

Email: info@summitrestorationusa.com

Website: summitrestorationusa.com

13. SMS PRIVACY

Summit Restoration respects the privacy of mobile information and SMS consent information.

We do not share, sell, or rent mobile numbers with third parties or affiliates for marketing or promotional purposes.

We may provide information to service providers solely when necessary to help us operate our communications and services, including providers supporting:

SMS delivery
Email delivery
Telecommunications
Customer relationship management
Appointment scheduling
Customer service
Information technology

Such service providers may process information only as necessary to provide services to Summit Restoration or as otherwise permitted by applicable law.

Text messaging originator opt-in information and consent will not be shared with third parties or affiliates for their own marketing or promotional purposes.

For additional information about how Summit Restoration collects, uses, protects, and discloses personal information, please review our Privacy Policy.

14. CARRIER DISCLAIMER

Wireless carriers are not liable for delayed or undelivered messages.

SMS delivery may be affected by circumstances outside Summit Restoration's control, including:

Wireless network availability
Carrier filtering
Device functionality
Service interruptions
Incorrect or inactive telephone numbers
Technical failures

Summit Restoration does not guarantee that every SMS message will be delivered or received within a specific period of time.

15. SUPPORTED CARRIERS

SMS availability may depend on your wireless carrier, device, telephone number, location, and service plan.

Not all mobile devices or carriers may support all message types or features.

16. CHANGES TO SMS PROGRAM

Summit Restoration may modify or discontinue all or part of its SMS program at any time.

Changes may include updates to:

Message content
Communication frequency
Program features
Service providers
Contact methods
These SMS Terms & Conditions

Material changes will be reflected in these Terms or communicated through other appropriate methods where required.

17. WEBSITE FORMS AND COMMUNICATION PREFERENCES

Our website may contain forms that allow you to:

Request an inspection
Request information
Schedule an appointment
Request a callback
Provide property information
Subscribe to certain communications

Where a form provides SMS consent options, those choices must be made separately from submitting the form.

Submitting a form without selecting an SMS consent option does not constitute consent to receive SMS messages requiring such consent.

Your communication preferences may be maintained within Summit Restoration's customer relationship management systems and other operational platforms.

18. EMAIL COMMUNICATIONS

If you consent to receive promotional email communications, you may unsubscribe using the instructions contained in the applicable email.

We may continue to send non-promotional or service-related communications where appropriate, including:

Appointment information
Responses to inquiries
Requested service information
Project communications
Administrative or legal notices

19. ESTIMATES, PRICING, AND SCOPE OF SERVICES

Information displayed on the website should not be interpreted as a final estimate, quotation, or guaranteed price unless expressly identified as such in a written agreement issued by Summit Restoration.

Actual pricing and scope may depend on factors including:

Property conditions
Type and extent of damage
Required labor
Materials
Equipment
Accessibility
Emergency conditions
Additional damage discovered during the project
Applicable permits or regulatory requirements
Services requested

Final project terms may be established through a separate written agreement.

20. INSURANCE-RELATED INFORMATION

Summit Restoration may provide customers with information or documentation related to property restoration work that may assist in communications with an insurance provider.

However, Summit Restoration does not control decisions made by insurance companies.

Unless expressly agreed otherwise in writing, Summit Restoration does not guarantee:

Insurance coverage
Claim approval
Claim payment
The amount an insurer may pay
Reimbursement of any particular service or expense

Customers remain responsible for understanding the terms and conditions of their own insurance policies and agreements.

21. EMERGENCY SITUATIONS

Information provided on this website should not be used as a substitute for emergency services.

If you are experiencing an immediate threat to life, personal safety, fire, gas leak, electrical hazard, structural collapse, or another emergency requiring immediate government or emergency response, contact the appropriate emergency service before using this website.

22. THIRD-PARTY SERVICES

Our website and business operations may use third-party platforms and service providers, including services related to:

Website hosting
Forms
Customer relationship management
Scheduling
Communications
Analytics
Advertising
Payment processing
Cloud services
Information technology

Third-party services may be subject to their own terms, privacy policies, and practices.

Summit Restoration is not responsible for the independent acts, policies, or practices of third parties that we do not control.

23. THIRD-PARTY LINKS

Our website may contain links to third-party websites.

Links are provided for convenience or informational purposes and do not necessarily constitute an endorsement of the third party.

Summit Restoration is not responsible for the content, availability, security, privacy practices, or accuracy of third-party websites.

24. INTELLECTUAL PROPERTY

Unless otherwise indicated, the content on the Summit Restoration website, including:

Company name
Logos
Branding
Graphics
Text
Photographs
Videos
Website design
Service descriptions
Other original content

is owned by Summit Restoration or used with appropriate authorization and may be protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, publish, sell, license, or commercially exploit protected website content without appropriate authorization.

25. WEBSITE AVAILABILITY

We attempt to maintain reliable access to our website and online services but cannot guarantee uninterrupted or error-free operation.

The website may periodically become unavailable because of:

Maintenance
Technical problems
Network interruptions
Third-party service interruptions
Cybersecurity incidents
Events outside our reasonable control

We may modify, suspend, or discontinue portions of the website at any time.

26. DISCLAIMER OF WARRANTIES

To the extent permitted by applicable law, the website and its general informational content are provided on an “as available” basis.

Summit Restoration does not warrant that:

The website will always be available
Website content will be free from errors
Electronic communications will always be delivered without delay
All website information will apply to every individual property or situation

Nothing in this section limits warranties or rights that cannot lawfully be excluded or limited.

27. LIMITATION OF LIABILITY

To the fullest extent permitted by applicable law, Summit Restoration will not be liable solely as a result of use of the website for indirect, incidental, special, punitive, or consequential damages arising from:

Website interruptions
Technical failures
Delayed electronic communications
Third-party systems
Unauthorized use of the website
Reliance on general website information

This limitation does not apply where liability cannot legally be excluded or limited.

Separate service agreements may contain additional provisions governing liability for particular projects or services.

28. PRIVACY

Use of personal information collected through the website is governed by our Privacy Policy.

The Privacy Policy should be read together with these Terms & Conditions.

29. CHANGES TO THESE TERMS

Summit Restoration may update these Terms periodically to reflect changes in:

Our services
Business operations
Technology
Communication practices
Regulatory requirements
Applicable law

When these Terms are updated, the “Last Updated” date at the top of this page will be revised.

Your continued use of the website after updated Terms are posted constitutes acknowledgment of the updated Terms to the extent permitted by applicable law.

30. SEVERABILITY

If any provision of these Terms is determined to be invalid, unlawful, or unenforceable, the remaining provisions will continue in effect to the extent permitted by law.

31. CONTACT INFORMATION

If you have questions regarding these Terms & Conditions, the Summit Restoration SMS program, or our services, please contact:

Summit Restoration LLC

Website: summitrestorationusa.com

Phone: (855) 577-5414

Email: info@summitrestorationusa.com

By using this website, you acknowledge that you have had the opportunity to review these Terms & Conditions and our Privacy Policy.